Have a question? We've got answers! If you don't find what you're looking for, feel free to reach out through our Contact Us page.
Orders & Payments
How do I place an order?
Simply browse our store, add your desired items to the cart, and proceed to checkout. Follow the steps to enter your shipping details and complete payment.
What payment methods do you accept?
We accept major payment methods available at checkout, including bank transfers and cash on delivery (where available).
Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. Please contact us immediately if you need to make changes.
Shipping & Delivery
How long does delivery take?
Delivery typically takes 2″5 business days depending on your location in Pakistan. Remote areas may take up to 7 business days.
Do you ship across Pakistan?
Yes! We deliver to all major cities and towns across Pakistan.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email to monitor your delivery status.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. Please visit our Refund & Return Policy page for full details.
How long does a refund take?
Refunds are processed within 5″7 business days after we receive and inspect the returned item.
Products
Are your products compatible with all car models?
We carry accessories suitable for a wide range of car models. Product descriptions include compatibility details. If you're unsure, contact us before ordering.
Are the products genuine and high quality?
Absolutely! At Keelu, we only stock products that meet our quality standards. We carefully select every item to ensure durability and value.